Contact Us
Have Any Queries? We’re All Ears
We guide you from scratch to success
-
Call Us
1800 419 9001 -
Email Us
info@ecom-delivery.com -
Visit Us
Dallas Ecom Infotech Pvt Ltd, Office No. 703,7th Floor Ambience Court Phase 2, Vashi Sec 19 ,Navi Mumbai, Maharashtra 400703
Ecom Delivery customer care is always here
If you have any Queries Feel free to contact our Customer Care
How does our customer grievance policy work?
While we put stock in giving you the best insight, you can constantly let us know how we
can work on our administrations. We’ll gladly help you.
Customer Support
Contact the Ecomdelivery customer care team & get an online resolution to your queries/complaints across channels, including chat. Our team will address your concern within 5 business days from receipt.
Customer Service Escalation
If you feel like your concern is not addressed within the promised timeline, or you are dissatisfied with the response from Level 1, you can reach out to our escalation team. We will respond to you within 3 business days of receipt of your email.
Customer Service Escalation
If you feel like your concern is not addressed within the promised timeline, or you are dissatisfied with the response from Level 1, you can reach out to our escalation team. We will respond to you within 3 business days of receipt of your email.
Contact Customer Escalation
Grievance Officer
If your query remains unresolved, you can further escalate the matter to our grievance officer with the details of your interaction with the escalation manager. We will respond within 3 business days of receipt of your email
